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Customer service: 07 5592 1301
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Shipping & Returns

If you get a message advising that shipping is not available to your location please email us.
Email: pearse@bigpond.com 


SHIPPING INFORMATION

Please note for delivery within Australia.
We use Couriers Please and  Australia Post (Registered Post) for all deliveries and aim to process and deliver your goods within 7 working days of receiving your order. (At times we have to order them in, thus may take a few more days) . Delivery will be between 9am - 5pm Monday to Friday.
A signature is required on receipt of your goods. For this reason, a work address is preferred to ensure you receive your parcel in a timely fashion. If no one is at the Delivery address to receive the goods, a card will be left advising that the parcel can be collected from the nearest Post Office or Couriers Please Depot.

POSTAGE AND HANDLING

A rate of $10.00 for postage and handling applies per pair anywhere in Australia.
Postage Discounts may apply for multiple orders.

Delivery fees may be subject to change without notice and will be posted on the website at the time of change.

OVERSEAS CUSTOMERS

POSTAGE TO USA $42.00 AUS PER PAIR
POSTAGE TO UK $50.00 AUS PER PAIR
POSTAGE TO NEW ZEALAND $28.00 AUS PER PAIR
WE POST ANYWHERE IN THE WORLD.
PLEASE EMAIL US IF YOU ARE IN ANOTHER AREA

ALL PRICES ABOVE INCLUDE POSTAGE AND HANDLING
Up to 14 days for overseas orders.

ANY QUERIES PLEASE CONTACT US ON 07 5592 1301

RETURNS

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong selection. You can choose between a refund, exchange or credit where goods are faulty, wrongly described, different from a sample shown to you, or don't do what they are supposed to do.

Please contact us within 7 days if you are not happy with your purchase to discuss a refund/exchange. (ONLY FOR INTERNET PURCHASES)

ADDRESS FOR RETURNS:
Shoe City, Shop 59, Oasis on Broadbeach, 75 Surf parade, Broadbeach, QLD, 4218,  Australia

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